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Files for Leads

Attach documents to lead records to support the sales journey.

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Attaching Files to Client Records

Learn how to upload and organise files — photos, referrals, lab results — against any record.

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How-To · 3 min
attach_fileLead Document Files
LEAD FILES + Upload File 📋 Quote.pdf 📷 ConsultPhoto.jpg 📧 EmailThread.eml + Add Consultation_Notes_Feb2025.docx 0.4MB ReferralLetter_DrWilliams.pdf 0.6MB

Upload and store files directly against lead and customer profiles — treatment brochures, price lists, consultation notes, referral letters, or any supporting document. Files are accessible to all authorised team members and carry through to the client record upon conversion.

How It Works
01
Open a lead or customer profile and click the Files tab
02
Upload any file type: PDF, DOCX, JPG, or PNG
03
Tag the file with a category for easy retrieval
04
Files transfer automatically to the full client record on conversion
Key Features
attach_file Any File Type Upload
attach_file Category Tagging
attach_file Auto-Transfer on Conversion
attach_file Team Access
attach_file Secure Cloud Storage
attach_file Version History
attach_file Download Option
attach_file Mobile Access
Pro Tips
lightbulb Attach your treatment menu PDF to every new lead profile so the team can reference it in calls
lightbulb Upload consultation notes as a PDF immediately after every discovery call
lightbulb Review all files on a lead record before the first in-clinic appointment to be fully prepared